Order & Shipping Information
At Black Mamba Knives, we take pride in crafting handmade blades built with precision, artistry, and care. Because of the level of workmanship that goes into each knife, our ordering and shipping process is designed to ensure you receive a knife that meets the highest standards.
Processing & Production Times
Many of our knives are crafted in small batches, and some are made only when an order is placed. This allows us to maintain exceptional quality rather than mass-producing inventory.
If an item is in stock, it typically ships within 2–3 business days.
If an item is out of stock, we begin hand-forging your knife immediately after your order is placed.
Handmade production may take up to 2 weeks before your knife is ready to ship.
We believe every customer deserves a fresh-crafted blade rather than a mass-produced product, and this process helps us maintain the quality Black Mamba Knives is known for.
Shipping Timeframes
Once your order leaves our facility, shipping times may vary depending on your selected method at checkout:
Standard Shipping (USA): Usually 3–5 business days
Priority Shipping (USA): Usually 2–3 business days
International Shipping: Delivery varies by country
Tracking details are emailed to you automatically when your order ships.
Handmade Craftsmanship & Stock Availability
All of our knives are hand-forged, shaped, finished, and inspected by skilled craftsmen. Because we do not mass-produce, certain models may go out of stock quickly. When that happens:
Your knife will be made to order,
Production may take up to 2 weeks,
And you’ll receive updates as the process moves forward.
This ensures that your knife is newly crafted, not pulled from long-term warehouse storage.
Order Updates & Communication
We know your knife matters to you, and we’re here to help throughout the process.
You can contact us anytime for order updates through:
Live Chat on our website
Email: sales@blackmambaknives.com
Please include your order number so we can assist you quickly.
Incorrect Shipping Details
If you entered an incorrect address at checkout, contact us immediately. We will update the shipping details if the order has not yet been dispatched.
Lost or Delayed Packages
If your tracking shows a delay or delivery issue, contact us and we will work with the carrier to resolve the problem. Although we do not control postal delays, we always assist our customers to ensure they receive their order.
International Duties & Taxes
Customers outside the USA may be responsible for import duties, taxes, or customs fees. These costs vary by country and are not included in the product price.
Thank You for Choosing Black Mamba Knives
Our knives are more than tools — they are handcrafted pieces of art built to last. We appreciate your patience and understanding as we create a knife worthy of carrying the Black Mamba name.